Privacy Policy
Last updated: May 2025
We collect information you provide directly to us, such as when you create an account, apply to become an agent, or contact us for support.
- Personal information (name, email, phone number)
- Business information for agent applications
- Location data for parcel collection services
We use the information we collect to:
- Provide and maintain our parcel collection services
- Process agent applications and manage accounts
- Facilitate parcel tracking and collection
- Send important updates and notifications
- Improve our services and user experience
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted partners who assist us in operating our platform and serving our users.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@parcelpoint.co.ls
Address: Maseru, Lesotho